Saba Shaheen

A dedicated and versatile professional with experience in customer service, digital marketing, Amazon product management, and HR and office administration. Skilled in managing marketing campaigns, optimizing product listings, supporting recruitment and onboarding, and handling administrative tasks including ledger finance and invoicing. Brings a practical, organized approach to improving customer engagement and day-to-day business operations.

Marketing Manager & HR Administrator - Mughal Solar - Lahore

(2024 - 2025)

• Developed and implemented marketing strategies to promote solar products and increase brand visibility.
• Led social media campaigns across multiple platforms to improve customer engagement.
• Managed recruitment, employee onboarding, HR support, and office administration.
• Coordinated team activities and handled ledger finance, invoicing, and general office management.

Product Manager (Amazon) - Sidhu Venture - Lahore

(2022 - 2023)

• Managed and optimized Amazon product listings to improve visibility and sales potential.
• Conducted market research and applied findings to support product performance.
• Coordinated with logistics and sales teams; responded to customer queries and product reviews.

Social Media Marketer - Value Network - Lahore

(2021 - 2022)

• Planned and executed social media campaigns to build brand awareness and customer engagement.
• Created content using Canva, monitored campaign performance, and adjusted activity to improve reach.
• Worked with influencers and partners to extend brand outreach.

Call Center Agent - US-Based Call Center - Lahore

(2020 - 2021)

• Handled inbound and outbound calls, customer inquiries, account support, and issue resolution.
• Worked in a high-volume environment while meeting service and performance targets.

Graduation (Part II – Continuing) - Education & Physical Health and Education - Punjab University

Intermediate in Computer Science - Computer Science - Government Graduate College for Women, Model Town, Lahore

Matriculation in Bio Science - Bio Science - BISE Lahore