Saddam Qayyum

Experienced and licensed security system operator with a proven track record in the outsourcing/off shoring industry. Proficient in physical security operations, control room monitoring, reception duties, and delivering exceptional customer care. Possesses advanced skills in Microsoft Office, including Microsoft Word and Microsoft Excel, enabling efficient administrative support and documentation.

Dedicated to maintaining high standards of security and service excellence, with a strong commitment to ensuring the safety and satisfaction of clients and stakeholders

Security System Operator - IBV INTERNATIONAL VAULTS

(2024-01 - 2026-12)

• Maintain a safe work environment for all personnel at Collectors Vault.
• Secure premises by patrolling and monitoring outside activity for suspicious persons and vehicles via closed circuit monitors.
• Maintain authorized access by permitting entry and through CCTV surveillance with badge accessed door controls.
• Open and secure the facility, make cursory checks and set appropriate alarms at the beginning and end of shifts.
• Facilitate movement of valuables to/from Vault as needed
• Contribute to security team's efforts by accomplishing assigned related duties and adhering to service and operating standards.

Security System Operator - Terra Solis Resort By Tomorrow Land

(2022-01 - 2024-12)

• Utilized electronic surveillance equipment to monitor and oversee security operations across hotel premises.
• Compiled and analyzed CCTV reports and evidence for investigative purposes.
• Managed incoming telephone calls, providing information, answering inquiries, and facilitating Communication via emails.
• Developed and submitted detailed reports on internal investigations, regulatory violations, and policy/procedure breaches.
• Monitored the movement and activities of guests and other individuals within the property.
• Prepared and maintained daily incident reports, lost & found records, material inventory, and key inventory.
• Observing live CCTV footage to assess the situation within the lift and surrounding areas.
• Regularly observe the panel for any indications of fire, trouble, orother alerts.
• Immediately investigate any alarms and take appropriate action basedon the nature of the alarm.

Security System Operator - Transguard Group LLC ( Staff Accommodation)

(2020-01 - 2021-12)

• Compiled and analyzed CCTV reports and evidence to support security operations.
• Continuously monitored camera feeds to aid in crime prevention and detection.
• Observed and tracked the movement of vehicles, staff, and personnel within designated areas.
• Reported any suspicious activities or incidents promptly to management.
• Provided evidentiary support to law enforcement agencies such as police and CID upon request.

Security System Operator - Dubai South JAFZA

(2017-01 - 2020-12)

• Established clear team goals and objectives to guide day-to-day operations effectively.
• Delegated tasks, set deadlines, and monitored team performance to ensure operational efficiency.
• Analyzed metrics and provided regular reports on team performance and productivity.
• Delivered exceptional customer care services to hotel guests, ensuring satisfaction and loyalty.
• Effectively managed conflict situations, resolving issues promptly and diplomatically.
• Actively listened to team members, collected feedback, and implemented solutions to improve team dynamics and performance.

Security Officer - Emirates Airline

(2014-01 - 2016-12)

• Conducted regular patrols of assigned areas to ensure the safety and security of personnel and property.
• Inspected doors, windows, and gates to maintain security and prevent unauthorized access.
• Enforced rules and regulations, informing and warning individuals violating policies such as smoking, loitering, or engaging in illegal activities.
• Provided assistance and support to staff members as needed.
• Managed incoming phone calls, addressing inquiries, and providing accurate information.
• Documented incidents by writing detailed incident reports for any security-related issues or breaches.

Bachelor In Commerce - Commerce - Indus Group Of Colleges (2010-01 - 2012-12)