Safura Idrees

A Dental Surgery graduate with hands-on experience in both clinical and administrative healthcare environments. I have developed strong expertise in patient coordination, insurance verification workflows, and EHR management through structured training and professional roles. I am proficient in handling patient intake, verifying insurance eligibility, documenting patient responsibility, and maintaining accurate electronic health records.

I have experience managing patient communication, appointment coordination, referrals, and follow-ups while ensuring compliance with HIPAA standards. I am skilled in using healthcare software and virtual communication tools to support efficient, high-volume workflows. With a detail-oriented mindset and empathetic communication style, I am committed to delivering seamless patient experiences and supporting provider operations effectively.

Demonstrator - HBS Dental College

(2023-05 - 2026-02)

• Coordinated patient intake, appointments, and follow-ups.
• Maintained and updated EMR/EHR records accurately.
• Tracked lab reports and referrals; communicated results to patients.
• Collaborated across departments to streamline workflows.

General Dentist - Tanveer Dental Clinic

(2023-03 - 2023-11)

• Delivered patient-centered care by effectively communicating treatment plans, costs, and follow-up requirements.
• Managed patient scheduling, recalls, and coordination to ensure smooth clinical workflow.
• Maintained accurate clinical and administrative records in compliance with professional standards.
• Handled patient queries, concerns, and post-treatment follow-ups to improve satisfaction and care outcomes.
• Supported front-desk coordination, including documentation and patient flow management.

House Officer - Margalla Institute of Health Sciences

(2021-11 - 2022-11)

• Performed 60+ daily patient evaluations, including history taking, documentation, and coordination of care.
• Managed patient intake, appointment confirmations, and follow-up communication.
• Maintained accurate and up-to-date EMR records while ensuring confidentiality and compliance.
• Coordinated referrals to relevant departments based on patient needs and clinical findings.
• Conducted post-visit follow-ups to ensure treatment adherence and patient understanding.
• Assisted in managing workflow between departments to ensure efficient patient handling.

Bachelor Of Dental Surgery - Dental Surgery - Margalla Institute Of Health Sciences (2020)