Saif Khokhar

Dedicated professional with a strong background in Economics and Finance and over 5 years of experience in E-commerce Management. Expert in sales, customer relations, and digital business operations. Proven ability to solve complex problems, manage high-volume orders, and lead online store growth with a focus on efficiency and market trends.

SENIOR SALES & CUSTOMER REPRESENTATIVE - Established E-commerce Store - Karachi, Pakistan

(2019-01 - 2025-01)

• Manage all customer inquiries and provide expert guidance to drive sales growth.
• Oversee daily order processing and coordinate with logistics for timely deliveries
• Managed multi-platform regional and national campaigns
• Resolve technical issues and customer complaints with a professional, solution-oriented approach.

E-COMMERCE OPERATIONS EXECUTIVE - Online Retail Business - Karachi, Pakistan

(2024-01 - 2025-01)

• Managed complete eCommerce store operations including product listings and order processing
• Handled product selection, pricing strategies, and online merchandising
• Coordinated with suppliers and logistics partners to ensure smooth order fulfillment
• Monitored customer feedback and improved service quality to enhance satisfaction

MATRICULATION - The Educationalist Public School

BACHELORS - ECONOMICS AND FINANCE - Karachi University