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Saim Ahmed

Saim Ahmed

Biotechnologist

Talent
KarachiMember since June 23, 2026
ParasitologyBiochemistryHaematologyEnzyme extractionBiosafetyCustomer SupportCommunicationProblem-solvingMedical billingQMSEMS
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ParasitologyBiochemistryHaematologyEnzyme extractionBiosafety

About

Handled international customer queries via calls and emails. Demonstrated strong communication and problem-solving skills.

Experience

Customer Support Representative at Ibex, Karachi (2025-11 – 2026-02)

  • Handled international customer queries via calls and emails.
  • Demonstrated strong communication and problem-solving skills.

Internship - Parasitology, Biochemistry & Haematology Departments at Husaini Blood Bank-Head Office

  • Performed basic lab work in parasitology, biochemistry, and haematology.
  • Followed biosafety rules and assisted in routine testing
  • Gained hands-on experience with diagnostic samples and lab equipment.

Internship at MATRIX Industrial Laboratories

  • Assisted in food, water, and agriculture sample testing.
  • Gained exposure to ISO 9001, ISO 17025, QMS & EMS standards.
  • Learned basic industrial lab procedures and data handling.

Customer Service Executive - Medical Billing Front Office at Sybrid Pvt. Ltd.

  • Handled eligibility & benefits verification for clinics and hospitals.
  • Worked on multiple U.S.-based medical practices.
  • Provided front-office support in a healthcare billing environment.
  • Handled international customer queries via calls and emails.
  • Demonstrated strong communication and problem-solving skills.

Education

Bachelors in Biotechnology – SZABIST

Skills

Biotechnologist

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