Saira Nadeem

Results-driven Social Media Manager with expertise in content creation, digital marketing, and brand growth. Proven ability to create engaging campaigns that enhance online presence and audience engagement.

Social Media Manager at Tagabout (2025-01 – Present)

• Create engaging social media content, captions, and marketing campaigns for multiple brands.
• Manage content calendars and coordinate daily social media activities.
• Handle Shopify store operations, including product uploads, inventory updates, and order management.
• Monitor audience engagement and respond to customer inquiries across social platforms.
• Support brand growth through content planning, digital marketing, and community management.

Customer Support Representative at Ibex (2024-01 – 2024-12)

• Delivered professional customer support through live chat and digital communication channels.
• Resolved customer concerns efficiently while maintaining high customer satisfaction.

BS in Software Engineering – Virtual University of Pakistan (2019-01 – 2024-12)