Salmanmalik 5555

To be a part of the challenging team which strives for the better growth of the organization and which explores my potential provides me with the opportunity to enhance my talent with an intention to be an asset to the company. I'm confident that I have the needed keys of success. Well Skilled in the development of the teamwork mentality and proficient in achieving the goals. Highly motivated and positive team leader.

Waiter - Monal Restaurant - ISB

(2006-01 - 2007-01)

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Communicate with customers to resolve complaints or ensure satisfaction.
• Collect payments from customers. Process customer bills or payments.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Communicate dining or order details to kitchen personnel.
• Take customer orders.
• Prepare checks that itemize and total meal costs and sales taxes.

Sales Officers / Customer Care Representative - Wateen service

(2007-01 - 2008-01)

• Troubleshoot on all WIMAX Devices
• Networking and Configurations
• Provide the support on all Device TP link, Cisco, D Link, & different Routers
• Field visit & to help customer troubleshoot with his PC, Laptop or Operating System providing the support on DSL Services
• Handle the Corporate on Fiber Optic Network & GPON services
• WAN & Wireless Configurations
• Cisco Web View Reporting

Sales Advisor - Anam Store

(2008-01 - 2009-01)

• Provided excellent customer service while on the selling floor, fitting room and front end.
• Stocked and replenished merchandise when necessary.
• Received and processed cash check and credit payments.
• Recommended, selected and helped locate merchandise based on customers' needs and desires. Established understanding of inventory and in store placement
• Daily explaining/teaching customers the needs and uses of equipment
• Sold above my quota of REI memberships 100%

Floor Manager - Four squares Multi Band Stores

(2009-01 - 2012-01)

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

Sales Advisor and VM Merchant - Beverley Center

(2012-01 - 2014-01)

• Participate in monthly floor sets, window and display changes
• Develop Retail directives for any and all visual direction to stores
• Additional support to Manager as needed
• Strong communication skills (oral and written)
• Ability to establish and maintain effective relationships with other management staff, employees and the general public
• Follows through with all tasks, assignments and job duties in a timely manner

Assistant Manager - Centauraus Levis

(2014-01 - 2015-01)

• Organizing sales visits
• Demonstrating and presenting products
• Establishing new business
• Maintaining accurate records
• Attending trade exhibitions, conferences and meetings
• Reviewing sales performance
• Negotiating contracts and packages
• Aiming to achieve monthly or annual targets.

Assistant Manager - Dockers By Levis

(2015-01 - 2016-01)

Store Manager - Dockers GIGA Mall

(2016-01 - 2019-01)

Apparel & Fashion Design Retail

• Accountable for operational results in store procedures, cash handling and inventory control.
• Assists in the hiring, training and retention of a store staff that model Levis Strauss & Co selling practices, deliver authentic customer service and meet sales goals.
• Executes flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed.
• Accountable to store manager for driving process adoption, proficiency, and effectiveness.
• Recruits and conducts screening interviews for stylist position and makes recommendations for new hires
• Participates in training process for new hires on LS&Co culture, product knowledge, selling practices and other associate responsibilities
• Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization.
• Support Store Manager in delivering KPI's and implementing profit opportunities
• Provide daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance by running reports and updating the Store Manager on action plans
• Inspire, motivate and develop team through training, coaching and product knowledge
• Take on the responsibility of the store in the Store Manager's absence
• Ensuring strong visual standards across the store

SSC - Secondary School Certificate Examination - Forward Public High School Rawalpindi