Waiter - Monal Restaurant - ISB
(2006-01 - 2007-01)
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Collect payments from customers. Process customer bills or payments.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Communicate dining or order details to kitchen personnel.
- Take customer orders.
- Prepare checks that itemize and total meal costs and sales taxes.
Sales Officers / Customer Care Representative - Wateen service
(2007-01 - 2008-01)
- Troubleshoot on all WIMAX Devices
- Networking and Configurations
- Provide the support on all Device TP link, Cisco, D Link, & different Routers
- Field visit & to help customer troubleshoot with his PC, Laptop or Operating System providing the support on DSL Services
- Handle the Corporate on Fiber Optic Network & GPON services
- WAN & Wireless Configurations
- Cisco Web View Reporting
Sales Advisor - Anam Store
(2008-01 - 2009-01)
- Provided excellent customer service while on the selling floor, fitting room and front end.
- Stocked and replenished merchandise when necessary.
- Received and processed cash check and credit payments.
- Recommended, selected and helped locate merchandise based on customers' needs and desires. Established understanding of inventory and in store placement
- Daily explaining/teaching customers the needs and uses of equipment
- Sold above my quota of REI memberships 100%
Floor Manager - Four squares Multi Band Stores
(2009-01 - 2012-01)
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Sales Advisor and VM Merchant - Beverley Center
(2012-01 - 2014-01)
- Participate in monthly floor sets, window and display changes
- Develop Retail directives for any and all visual direction to stores
- Additional support to Manager as needed
- Strong communication skills (oral and written)
- Ability to establish and maintain effective relationships with other management staff, employees and the general public
- Follows through with all tasks, assignments and job duties in a timely manner
Assistant Manager - Centauraus Levis
(2014-01 - 2015-01)
- Organizing sales visits
- Demonstrating and presenting products
- Establishing new business
- Maintaining accurate records
- Attending trade exhibitions, conferences and meetings
- Reviewing sales performance
- Negotiating contracts and packages
- Aiming to achieve monthly or annual targets.
Assistant Manager - Dockers By Levis
(2015-01 - 2016-01)
Store Manager - Dockers GIGA Mall
(2016-01 - 2019-01)
Apparel & Fashion Design Retail
- Accountable for operational results in store procedures, cash handling and inventory control.
- Assists in the hiring, training and retention of a store staff that model Levis Strauss & Co selling practices, deliver authentic customer service and meet sales goals.
- Executes flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed.
- Accountable to store manager for driving process adoption, proficiency, and effectiveness.
- Recruits and conducts screening interviews for stylist position and makes recommendations for new hires
- Participates in training process for new hires on LS&Co culture, product knowledge, selling practices and other associate responsibilities
- Coaches and develops staff to increase their knowledge and skill sets, providing opportunities for continued development and growth within the organization.
- Support Store Manager in delivering KPI's and implementing profit opportunities
- Provide daily and weekly sales targets for the store team to improve store performance
- Monitor KPIs and teams performance by running reports and updating the Store Manager on action plans
- Inspire, motivate and develop team through training, coaching and product knowledge
- Take on the responsibility of the store in the Store Manager's absence
- Ensuring strong visual standards across the store
