Samera

Pharmacy professional with demonstrated expertise in patient care, medication management, and healthcare operations. Skilled in patient counseling, critical thinking, and evidence-based pharmacy practice. Proven leadership experience in team management and academic coordination. Seeking a position to leverage clinical knowledge and professional competencies.

Call Centre Agent at NIXXE SOLUTION (2025-07 – 2025-09)

Increased customer satisfaction by offering friendly, helpful, and informative customer support. Handled and quickly resolved customer issues regarding product sales and customer service problems.

Director of Human Resources at Health & Pharmacy Club (2024-01 – Present)

• Assisted in recruitment, coordination, and retention strategies for club members
• Represented club at inter-university pharmacy conferences and professional networking events

Team Lead – Alumni Relations at University of Central Punjab (2023-01 – 2024-01)

• Led team responsible for building and maintaining alumni relationships
• Managed event logistics, invitation follow-ups, and post-event activities

Teaching Instructor – Health Sciences at IKS School (2022-01 – 2023-01)

• Developed engaging curriculum materials and maintained student academic progress
• Utilized hands-on teaching methods to educate and engage students

Doctor of Pharmacy in Pharmacy – University of Central Punjab (2028)

FSc Pre-Medical in Pre-Medical – ILM College (2021)