Samrah Bibi

Motivated and customer-focused professional seeking a Customer Service position where I can utilize my communication, problem-solving, and interpersonal skills to provide excellent customer support and contribute to organizational success

Customer Service Representative at NEXTHON IT SOLUTION (2025-10 – 2026-05)

• Answer the customer queries through WhatsApp, provide information about products and confirmed WhatsApp orders
• Reply all comments on Facebook, Instagram and TikTok
• Handled customer requests, orders, and service issues efficiently.

Computer Operator at SADAQAT TEXTILE (2022-06 – 2025-08)

• Managed office records, files, and documentation to ensure easy retrieval and accurate record keeping
• Performed data entry, verification, and record management tasks
• Ensured data accuracy, confidentiality, and timely completion of assigned work
• Manage electronic and physical records, files, and documentation.

B.A GEN – ALLAMA IQBAL OPEN UNIVERSITY (2026)

FSC (PRE ENGINEERING) – BISE BAHAWALPUR (2020)

MATRIC – BISE BAHAWALPUR (2018)