Samreen Butt

A motivated and hardworking individual with strong communication and customer service skills. I have completed ICS, along with CCA, DIT, and Graphic Designing courses. I also have 8 months of professional work experience, where I developed teamwork, problem-solving, and customer handling skills.

I am a quick learner, adaptable, and eager to grow in a professional environment. I am seeking an opportunity where I can contribute to the organization's success while continuously improving my skills and building my career.

Profile Developer - Hackta

• Created and managed client profiles professionally.
• Maintained and updated customer information records.
• Managed product and service listings on different platforms.
• Ensured data accuracy while achieving daily targets.
• Designed logos and basic graphic materials according to client requirements.
• Handled customer queries and provided professional support.
• Maintained documentation and organized records efficiently.

Visa Consultant / Customer Support Executive - Pak Saudia Visa Company

• Assisted clients with visa application and documentation processes.
• Guided customers regarding visa requirements and eligibility criteria.
• Collected, verified, and maintained customer records and documents.
• Managed customer queries through calls, messages, and emails professionally.
• Updated application status and maintained accurate records.
• Prepared and organized visa-related documentation.
• Provided follow-up support to customers throughout the visa process.
• Maintained customer satisfaction through professional communication.

Customer Care Representative - The Capital Technologies

Teaching Experience - Jinnah Iqbal Education System

• Guided students in their learning and academic activities.
• Developed strong communication and presentation skills.
• Improved interpersonal and student handling abilities.

Intermediate - Computer Science - Punjab College

Matriculation - Behbud model high school