Saqib Alam

Travel & tourism operations professional with 20+ years of experience in travel management, visa processing, reservations, and customer service. Skilled in GDS systems (Amadeus, Sabre) with strong expertise in planning tours, assisting visa procedures for multiple destinations, and leading teams in fast-paced environments. Adept at delivering customer-focused travel solutions and improving operational efficiency.

Operations Manager - Walkers Travel

(2022-04)

• Oversee travel operations including bookings, visa assistance, and client handling.
• Manage a team of staff, providing training and supervision to maintain service standards.
• Prepare detailed travel proposals based on client budgets and preferences.
• Deliver support for visa assistance covering USA, UK, Schengen, and other countries.

Assistant Manager (Tours) - Al Asad Travel Agency

(2018-04 - 2020-03)

• Coordinated international and domestic tour packages.
• Negotiated with vendors and suppliers to secure competitive rates.
• Assisted customers with itineraries, quotations, and travel arrangements.

Assistant Manager (Tours) - Oryx Travels Pvt. Ltd.

(2016-02 - 2018-04)

• Managed tour operations and assisted in sales strategies.
• Supported clients in booking, ticketing, and package planning.

Tour Executive - Travel Mate (Al Khair Group)

(2015-05 - 2016-02)

• Handled bookings, itineraries, and ticketing for corporate and leisure clients.

Executive (Outbound Tours) - Sindbad Travel Pvt. Ltd.

(2009-12 - 2015-04)

• Oversaw outbound tours, liaised with international suppliers, and handled client services.

Tour Coordinator - Carewel Travel Pvt. Ltd.

(2001-08 - 2007-02)

• Coordinated ticketing, travel logistics, and vendor relationships.

Bachelor of Commerce - University of Karachi (1998)

Diploma in Fare & Ticketing - Computa Airline Training Center (1998)

Diploma in Computer Science - Petroman Training Institute (1997)

Diploma in Computer Networking - The Computer Collegiate (2009)