SaQib Qureshi

Customer-focused professional with 1+ year of experience in customer support, chat handling, order taking and office management, plus 2 years of experience in social media marketing and Meta Ads. Experienced in handling high-volume customer chats, processing orders, resolving complaints, closing sales and maintaining customer records. Strong communication, sales and digital marketing skills.

Customer Support Executive & Order Taker - AR-Ecart - Karachi

• Handled 100+ customer chats daily through WhatsApp, Facebook and Instagram.
• Processed customer orders and managed product/service queries.
• Resolved customer complaints and handled objections professionally.
• Assisted with office management, attendance and daily reporting.
• Maintained customer databases and records using Excel.
• Worked toward monthly sales targets and supported sales closing.

Intermediate - Jinnah College

Matriculation - Shoeby Grammar School