Sarmad Shafiq

Dispatcher for a two-truck owner-operator fleet (dry van and reefer) on TX–CA regional lanes. Ran the full load cycle on DAT and Truckstop.com from sourcing and rate negotiation through FMCSA SAFER vetting, tracking, and paperwork and pursued accessorial recovery for detention, TONU, and lumper fees. Available during US business hours.

Truck Dispatcher - TX–CA Regional Freight

(2026-06 - 2026-08)

• Managed the dispatch cycle for dry van and reefer loads, including load sourcing, booking, shipment tracking, and delivery coordination.
• Sourced and evaluated loads through DAT and Truckstop.com using RPM, deadhead miles, and fuel surcharge calculations to assess profitability.
• Negotiated rates with brokers, conducted FMCSA SAFER carrier/broker checks, and managed rate confirmations, BOLs, PODs, and check calls.

Sales Agent — Truck Dispatch Services

(2025-08 - 2025-10)

• Contacted owner-operators and small carriers to introduce truck dispatching services and understand their operational needs.
• Explained dispatch services, discussed potential benefits, and handled initial questions from carriers.
• Followed up with prospects and maintained communication throughout the sales process.

Sales Agent — Truck Dispatch Services

(2026-03 - 2026-05)

• Reached out to carriers and owner-operators regarding truck dispatching services and identified potential clients.
• Discussed carrier needs, equipment, and preferred operations to determine service fit.
• Managed follow-ups, answered client questions, and supported the onboarding process.

BS - Computer Science - University of Central Punjab, Lahore (2026-08)