Sartaj Alam

Results-driven Human Resources Manager with 9+ years of experience across the UAE and Pakistan, leading HR operations, talent acquisition, payroll administration, employee relations, performance management, and labor law compliance. Expert in developing and implementing innovative HR strategies, policies, and HRIS solutions that enhance productivity, retention, and employee engagement. Skilled in recruitment lifecycle management, learning and development, compensation and benefits, conflict resolution, and strategic leadership, consistently fostering high-performing, collaborative workplace cultures.

Human Resources Manager - AAA Fair Deal Marketing - Dubai, UAE

(2024-01)

• Develop, implement, and enforce comprehensive HR policies and procedures, ensuring consistent compliance with labor laws and alignment with organizational standards.
• Manage full-cycle recruitment processes including job posting, talent sourcing, candidate screening, interviewing, selection, onboarding, and staffing planning initiatives.
• Identify employee training needs, design, deliver, and evaluate development programs, workshops, and initiatives enhancing capabilities and career progression outcomes.
• Lead employee relations initiatives, resolve complex workplace conflicts, conduct internal investigations, and foster a positive, inclusive, and collaborative company culture.
• Implement performance management frameworks, establish SMART goals, conduct evaluations, coach employees, and ensure continuous professional development.
• Oversee payroll administration, compensation planning, benefits management, HRIS systems, and wellness programs, ensuring accuracy and regulatory compliance.
• Monitor, audit, and implement HR policies ensuring adherence to labor laws, employment regulations, and industry standards while mitigating organizational risk exposure.
• Ensure strict compliance with labor laws and employment regulations while proactively managing legal matters, risk control, and fostering employee engagement.

Human Resources Manager - ESPA Builders Private Limited - Islamabad

(2021-03 - 2023-10)

• Identified critical staffing needs, developed job descriptions, led interview processes, and recruited candidates aligned with corporate values and long-term objectives.
• Established and executed training programs that improved workforce capabilities, fostered professional development, and ensured alignment with industry standards.
• Directed employee appraisal processes, provided feedback, rewarded top performers, and implemented improvements to increase efficiency and team performance.
• Spearheaded compensation and benefits strategy, established fair salary structures, and administered programs to retain, reward, and engage best-performing talent.
• Fostered positive employee relations, addressed workplace concerns, resolved conflicts, and encouraged dialogue between staff and management to sustain harmony.
• Coordinated and implemented health and safety programs, established operational standards, and supported ergonomic practices in a secure working environment.
• Aligned HR strategies with organizational goals by forecasting workforce needs, identifying skill gaps, and creating strategic plans to meet ongoing talent requirements.
• Enforced compliance with labor laws, regulations, and policies while mitigating risks and ensuring protection of institutional governance standards and employee rights.

Human Resources Manager - The Millennium Builders Private Limited - Islamabad

(2019-01 - 2021-02)

• Led end-to-end talent acquisition processes, including job postings, candidate sourcing, screening, interviewing, and onboarding high-performing employees.
• Designed comprehensive onboarding and training programs that supported new employees, strengthened competencies, and ensured success in real estate operations.
• Implemented performance management systems, conducted evaluations, provided feedback, and executed strategies to boost employee productivity and growth.
• Acted as a liaison between management and employees, addressing grievances, resolving conflicts, and promoting an inclusive, productive work environment.
• Ensured legal compliance by monitoring labor, employment, and workplace safety regulations, mitigating organizational risks, and enforcing ethical HR practices.
• Supervised payroll processing, benefits administration, and employee welfare programs, ensuring accuracy and compliance with business and regulatory standards.
• Oversaw employee data management, maintaining accurate personal, employment, and performance records in line with company policies and legal obligations.
• Assisted in workforce strategy and succession planning by assessing skills, forecasting future staffing needs, and aligning talent management with company goals.

Human Resources Manager - Day To Day Stores - Peshawar

(2016-02 - 2018-12)

• Developed and oversaw HR governance frameworks, ensuring compliance with employment laws and improving retail operations and corporate performance.
• Provided guidance and mentorship to store managers and employees on HR policies, procedures, and best practices to facilitate seamless business operations.
• Managed complete hiring operations encompassing sourcing, interviewing, selection, and onboarding employees to enhance organizational efficiency and retention.
• Streamlined structured performance management processes, covering appraisals, goal setting, coaching, and development planning to support staff development.
• Resolved complex employee relations matters, including conflict resolution, disciplinary actions, and inquiries, while fostering a positive work environment.
• Administered compensation and benefits programs, ensuring market competitiveness and alignment with retail industry standards and performance objectives.
• Structured and delivered training and development programs, including onboarding, skills enhancement, and continuous learning to facilitate employee growth.
• Analyzed workforce performance data and HR analytics, implementing process improvements that enhanced employee productivity and operational outcomes.

Bachelor of Laws - LLB - University of Karachi (2011 - 2015)

Bachelor of Arts - BA - Karakoram International University (2008 - 2010)

Higher Secondary Certificate - Pre-Medical - FBISE (2006 - 2008)