Sawara Sana

Motivated and detail-oriented student pursuing a Bachelor of Science in Economics with strong analytical skills and a passion for understanding market dynamics and economic policies. Demonstrated ability to manage multiple responsibilities while balancing academic and professional commitments effectively. Adaptable and collaborative individual with experience in customer service and education, skilled in communication, problem-solving, and teamwork.

Eager to apply these strengths to academic challenges and contribute actively to group projects and learning environments.

Call center agent at Call Center (2024-06 – 2024-09)

• Handled inbound and outbound customer calls efficiently, resolving inquiries and concerns with a high degree of professionalism.
• Provided product and service information to customers, ensuring clarity and satisfaction in communication.
• Collaborated with team members and supervisors to improve call center processes and enhance customer experience.

Secondary school teacher at Secondary School (2021-05 – 2023-08)

• Developed and delivered engaging lesson plans in various subjects to enhance student learning and comprehension.
• Implemented classroom management techniques to maintain a positive and productive learning environment.
• Facilitated group discussions and collaborative activities to promote critical thinking and communication skills.
• Collaborated with colleagues and parents to support student development and address educational challenges.

Bachelor of Science in Economics – Fatima Jinnah Women University (2023-09)