Schanze Muzaffar

Motivated and adaptable professional seeking a Chat Support Specialist position.

Strong

English speaking, writing, and listening skills with a clear British accent. Skilled in customer communication, problem-solving, and providing helpful solutions. Proficient in Microsoft Office, Canva, design, and editing. A quick learner with strong organizational skills and a professional attitude.

Teacher - World Academy, Clifton - Clifton

(2011)

• Taught English to Classes 1–4.
• Conducted physical training classes for Grade 9.
• Assisted with HR-related responsibilities.
• Developed strong communication, classroom management, and organizational skills.

Montessori Diploma - Nexora Montessori and Modern School Council

First Aid and Medical Nursing Diplomas - First Aid and Medical Nursing - ED Lab

Mandarin/Chinese Language Studies - Mandarin/Chinese (2019)

Secondary Education - Beaconhouse School System and Avicenna Girls School (2013)