Shaghil Ali

QA Analyst at Grayhat Studio testing iOS games, desktop software, ERP web applications, mobile applications and client websites. Hands-on across manual, exploratory, UAT, and automation testing including agentic AI browser QA workflows built with Playwright MCP and LLMs.

Software

Engineeringbgraduate (CGPA 3.40/4.00) with CEH certification, a developer's perspective on bugs, and a track record of clear documentation, stakeholder communication, and process discipline carried over from 4+ years of U.S. facing operations work.

QA Analyst Intern at Grayhat Studio (2026-04 – Present)

Driving QA across a diverse product portfolio iOS games, desktop software, ERP web applications, and client websites using manual, automation, and AI-assisted testing approaches based on what each project requires.

• Write and execute test cases across functional, regression, smoke, sanity, and exploratory cycles.
• Run UAT cycles with stakeholders, validating features meet acceptance criteria before release.
• Log defects in JIRA with reproduction steps, severity, and priority. Own bugs through the full life cycle reporting, dev follow-up, retesting, verification, closure.
• Bulk of QA work, especially on the games side where human judgment and exploratory coverage matter most.
• Built Playwright scripts for an enterprise ERP's Supply Chain and Contract Management modules form workflows, approval chains, end-to-end flows.
• Maintain and extend the suite against production-grade ERP environments.
• Designed an agentic browser QA workflow: testers write instructions in plain English, an LLM interprets them via MCP, and Playwright executes browser actions autonomously clicks, form fills, navigation, validation taking screenshots and making in-flow decisions without human intervention.
• One of the first agentic AI testing setups within the company.
• Familiarity with Postman and Newman.
• Coordinate daily with developers and designers reviewing builds, surfacing edge cases, validating fixes, contributing to release decisions.
• Help establish QA processes across the company's project portfolio.

Account Executive at The Interstate Group LLC (2025-01 – Present)

U.S.-facing operations and account management role supporting a logistics service provider handling daily dispatch coordination, client communication, and revenue-generating activities for U.S. carriers across the lower 48.

• High-volume inbound and outbound communication with U.S.-based clients and partners across multiple time zones.
• Resolved operational issues, broker disputes, and service escalations under strict time pressure.
• Onboarded new clients and translated complex logistics information into clear updates for non-technical stakeholders.
• Contributed to $1M+ in freight loads booked across U.S. lanes.
• Built dedicated lane relationships that converted one-time loads into recurring monthly revenue for client carriers.

Flutter Developer Intern at Zain Clouds (2025-11 – 2026-01)

• Assisted in cross-platform mobile app development using Flutter, Dart, and Firebase across iOS and Android.
• Collaborated with developers on debugging, version control workflows, and deployment processes.
• Built a developer's perspective on application structure and behavior — useful context now applied in QA work.

Sales Manager at IBN Outsource (2024-08 – 2025-01)

• Led a sales team in a structured outsourcing environment with multiple branches across Pakistan.
• Recruited, onboarded, and trained new team members; monitored daily targets and workflow.
• Drove a 60% lift in lead generation and business volume through process improvements and structured agent training.

Bachelor of Software Engineering in Software Engineering – The Islamia University of Bahawalpur (2021 – 2025)