Shah Khalid

Experienced professional with MA Sociology (2015) and 6 years at Kashf Foundation Microfinance Bank, Takht Bhai, Mardan (2018-2024). Expert in Client Understanding, Client Dealing, Counseling, and Computer Operator work. Seeking position as Computer Operator, Data Entry Operator, Client Relationship Officer, Admin, or Microfinance Officer where computer and client skills can be utilized.

Field Officer / Computer Operator / Client Support - Kashf Foundation Microfinance Bank - Takht Bhai Branch, Mardan

(2018 - 2024)

6 Years Experience

• Expert in understanding client needs, financial condition, family background
• Consulting housewife women clients about loan, saving, financial literacy
• Handling 300+ clients, maintaining excellent client relationship and satisfaction
• Solving client complaints, building trust with community elders and families
• Group meetings, client verification through personal understanding & behavior
• Computer operator & documentation
• Daily computer use - MS Office (Word, Excel), data entry, MIS reporting
• Typing client applications, CNIC verification, KYC documentation in system
• Internet, Email communication, Excel sheet recovery and sales reports
• Maintaining digital records of loan disbursement, recovery, client portfolio
• Assisting Branch Manager in computer-based reporting and documentation
• Fast typing, accurate data entry, computer troubleshooting basics

MA - Sociology - Bacha Khan University Charsadda (2015)