Shaykh Sohaib

Computer Science graduate with practical exposure to mobile application development, REST APIs, databases, and technical support. Experienced in troubleshooting software and point-of-sale issues, maintaining accurate system data, and communicating with customers and technical teams. Brings a problem-solving mindset, adaptability, and a strong willingness to learn new technologies.

Technical Support Associate - Eposmatic (Private) Limited - Islamabad, Pakistan

(2026-06 - 2026-08)

• Provide phone, email, and remote support to restaurant clients using point-of-sale (POS) software.
• Troubleshoot billing, order, payment, and POS functionality issues, escalating cases when needed.
• Update restaurant menus, prices, categories, product details, and system settings based on client requirements.
• Maintain accurate customer and restaurant records and document issues for follow-up with technical teams.

Educational Intern - Morosoft Technologies - Rawalpindi, Pakistan

(2026-02 - 2026-05)

• Strengthened software development skills through guided self-learning and project-based practice.
• Practiced debugging, technical documentation, and core application development concepts.

BS - Computer Science - BIIT, PMAS Arid Agriculture University (2022 - 2026)