Shaykh Sohaib

BS Computer Science graduate with hands-on experience in React Native mobile development, REST API, C#, C++, Java, SQL, and database-backed applications. Published FYP research on a Computer Architecture Toolkit and gained educational internship exposure through self-learning and project practice. Interested in mobile apps, backend APIs, and clean software solutions.

Customer Support & Data Entry Officer at Eposmatic (Private) Limited (2026-06 – Present)

• Provided customer support to restaurant clients using the POS (Point of Sale) system via phone, email, and remote assistance.
• Resolved software issues related to billing, orders, payments, and POS functionality.
• Managed restaurant menu updates, including adding new items, modifying prices, categories, and product details.
• Configured POS settings according to client requirements and business needs.
• Maintained accurate customer and restaurant data through efficient data entry and system updates.
• Documented customer issues and collaborated with the technical team to ensure timely resolution.
• Delivered professional customer service while handling multiple support requests effectively.

Educational Intern at Morosoft Technologies (2026-02 – 2026-05)

• Educational self-learning internship focused on improving software development skills.
• Practiced project-based learning, debugging, documentation, and application development concepts.

BS in Computer Science – BIIT, PMAS Arid Agriculture University (2022 – 2026)