Secretary - Sui Southern Gas Company Ltd (SSGCL)
(2023-04 - 2026-04)
- Provided comprehensive administrative and secretarial support to senior executives, maintaining strict confidentiality.
- Prepared corporate records, memoranda, agendas, and minutes; maintained organised HR and office filing systems.
Executive Secretary /Manager Operations - MM Group of Companies
(2020-08 - 2023-03)
Served as Executive Secretary while assuming Manager Operations responsibilities in support of the Head of Department.
- Operational Control: Directly oversaw Stevedoring and Mill operations.
- Policy Implementation: Partnered with executive leadership to conceptualize, draft, and launch updated administrative and operational policies.
- Resource Optimization: Supervised daily facilities management, workplace discipline, and field-team operational reporting (security, drivers, logistics).
- Ensured seamless cross-departmental coordination and operational workflow management.
Business Development Executive - SolarSaz
(2019-10 - 2020-10)
- Client Relations: Formulated business proposals and corporate presentations, successfully expanding the company's sustainable energy client portfolio
Manager – HR & Administration - Shipco Transport Pakistan (Pvt.) Ltd
(2014-02 - 2017-04)
- Directed full-cycle recruitment from job advertising through selection and onboarding.
- Coordinated performance evaluation processes with departmental heads and maintained comprehensive HR records.
- Controlled end-to-end HR communications including policy distribution, employee grievance counseling, and onboarding structures.
- Client Liaison: Acted as the chief communication link between international agents, corporate clients, vendors, and internal departments.
Assistant Manager – Customer Services - Shipco Transport Pakistan (Pvt.) Ltd
(2013-04 - 2019-09)
- Managed client relationships and ensured high-quality service delivery for logistics and freight operations.
- Resolved escalated customer issues, improving satisfaction and retention outcomes.
Secretary to Managing Director cum Mktg. Communication Officer - Saztel (Pvt.) Ltd
(2008-07 - 2013-03)
Provided dedicated executive secretarial support to the MD; managed all internal and external correspondence.
- Global Coordination: Managed extensive international itineraries, visa documentation, and hotel logistics for foreign delegations and traveling executives.
- Brand Support: Coordinated marketing communication collateral and digital channels to maintain a uniform brand presence.
- Event Management: Spearheaded the planning and execution of high-profile corporate seminars, showcase events, and professional workshops.
Sectional Manager – Import & Export (Foreign Trade) - Hamdard Laboratories
(2003-02 - 2003-12)
- Handled correspondence with banks, shipping lines, foreign buyers, and inspection companies.
- Managed complete export documentation, LC scrutiny, bank discounting, and EPB contract registration.
- Coordinated document legalisation through ministries and embassies for Gulf Port shipments.
Assistant Manager – Export - Qaiser Noman Bernas (Pvt.) Ltd (Pakistan–Malaysia JV)
(1999-01 - 2001-12)
- Independently managed export documentation, LC negotiations, and all bank-related dealings.
- Monitored daily exchange rates (USD/GBP/EUR) and managed post-realisation export proceeds.
- Negotiated freight with shipping lines, managed clearing agents, and coordinated cargo documentation.
Computer Programmer – Marketing Department - Pakistan Steel Mills
(1998-01 - 1999-12)
- Designed and implemented the Dealership Network System in the Data Coordination Cell post-diploma.
- Infrastructure: Maintained marketing records, compiled corporate reports, and supported technical data systems following diploma completion.
