Shehroz Sarfraz
Hardware Engineer
Talent
SialkotMember since October 7, 2026
Hardware TroubleshootingElectronics FundamentalsComputer HardwareTechnical SupportProcess OptimizationData Analysis & ReportingTechnology IntegrationTeam LeadershipDocumentationProblem Solving
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Hardware TroubleshootingElectronics FundamentalsComputer HardwareTechnical SupportProcess Optimization
About
Detail-oriented engineering professional with a Diploma of Associate Engineering and Bachelor studies in Computer Information Technology. Experienced in technology operations, process improvement, data analysis, team coordination, and customer-focused technical support. Seeking to transition into a Hardware Engineer role by leveraging technical knowledge, analytical skills, troubleshooting ability, and technology management experience.
Experience
Customer Support Manager at Cymax Group Technologies (2017 – 2022)
- Led customer service teams and achieved performance targets.
- Analyzed operational data and prepared reports for leadership.
- Identified process improvements and streamlined workflows.
- Evaluated and supported technology solutions and system enhancements.
- Developed change-management plans and supported system transitions.
Education
Bachelor in Computer Information Technology – Islamabad High College for Boys, Islamabad (2019 – 2022)
Diploma of Associate Engineer
Skills
Hardware Engineer
