Shiffa Tahir
Postgraduate in Banking & Finance
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About
Motivated postgraduate in Banking & Finance with a strong foundation in banking operations, investment strategies, and risk management. Proficient in data analysis and market research, with excellent communication and teamwork skills. Seeking to contribute analytical skills and financial knowledge to a reputable financial institution.
Experience
Customer Support Specialist at Blue Cascade (2025-12 – Present)
- Provided timely, professional, and friendly support to clients worldwide, ensuring high satisfaction.
- Resolved customer issues efficiently with step-by-step guidance, maintaining positive experiences and long-term relationships.
Research Consultant at Times Consultant (2025-02 – 2025-11)
- Conducted university research focusing on program eligibility and academic opportunities.
- Developed documentation and evaluation criteria for student enrollment and program participation.
- Prepared clear reports and Word documents tailored to students' educational needs.
Intern at Reliance Weaving Mills (Finance Dept.) (2022-06 – 2022-06)
- Gained hands-on experience in finance operations, rotating through finance-related tasks.
Intern at National Bank of Pakistan (Gold Finance Dept.) (2019-09 – 2019-10)
- Explored banking departments and improved understanding of banking regulations and compliance.
Education
MBA in Banking & Finance – Bahauddin Zakariya University (2021-08 – 2023-12)
BBA in Business Administration – National University of Modern Languages (2017-02 – 2021-03)
