Sidra Muslim

Managed daily branch operations, student recruitment, and admission processes. Led B2B partnerships with consultants, agents, and educational partners to drive student enrollments. Achieved recruitment targets through effective team management and performance monitoring.

REGIONAL MANAGER - TALEEM GLOBAL - LAHORE, PAKISTAN

• Managed daily branch operations, student recruitment, and admission processes.
• Led B2B partnerships with consultants, agents, and educational partners to drive student enrollments.
• Achieved recruitment targets through effective team management and performance monitoring.
• Trained, mentored, and supervised staff to improve productivity and service quality.
• Oversaw lead generation, student counseling, application processing, and visa guidance.
• Monitored student applications and ensured compliance with organizational and partner requirements.
• Coordinated with head office and external stakeholders to support business growth and operational efficiency.
• Resolved student, client, and partner concerns while maintaining high customer satisfaction.

BRANCH MANAGER - IAUK (IMMIGRATION ADVISER UNITED KINGDOM) - LAHORE, PAKISTAN

(2022-01 - 2025-06)

• Managed daily branch operations, student recruitment, and admission processes.
• Monitored enrollment targets and ensured team performance met business goals.
• Guided students through the complete study-abroad process, from counseling and document collection to university applications and visa submissions.
• Reviewed documents, tracked application progress, and ensured compliance with university and visa requirements.
• Provided visa assistance, interview preparation, and pre-departure guidance to students.
• Coordinated with universities, partner institutions, and internal teams for smooth application processing.
• Trained and supervised staff while maintaining operational standards and service quality.
• Maintained accurate records and delivered excellent student support and customer satisfaction.

ADMISSIONS COORDINATOR - STUDY 4U - LAHORE, PAKISTAN

(2020-01 - 2022-01)

• Managed student admissions, applications, and enrollment processes.
• Counseled students on admission requirements and study options.
• Verified documents and tracked application progress.
• Coordinated with universities and internal teams for smooth processing.
• Handled front desk operations, calls, emails, and visitor inquiries.
• Scheduled appointments, maintained records, and provided administrative support.
• Delivered excellent customer service and resolved student queries.

BBA - Banking and Finance - Hailey College (2019-08 - 2021-09)

BCOM - Allama Iqbal Open University (2016-07 - 2018-08)

HSSC - Rabia Basri College (2013-08 - 2015-07)

SSC - Bise Lahore (2011-08 - 2013-07)