Sidra Saad

Results-driven and customer-focused Branch Manager with 5 years of experience in pharmacy operations, retail management, and team leadership. Proven track record of achieving sales targets, optimizing inventory management, and ensuring compliance with healthcare regulations. Skilled in fostering a positive work environment, delivering exceptional customer service, and driving business growth.

Adept at managing day-to-day operations, training staff, and implementing strategies to enhance profitability and customer satisfaction.

Branch Manager - Novacare Pvt. Ltd. (DVAGO) - Karachi, Pakistan

(2022-07)

Pharmacy Stores

• Oversee daily operations of the pharmacy, ensuring compliance with local, state, and federal regulations.
• Achieve and exceed sales targets by implementing effective sales strategies and promotional campaigns.
• Manage a team of 9 staff members, including pharmacists, technicians, and support staff, ensuring high performance and professional development.
• Maintain optimal inventory levels, reducing stock discrepancies by [X]% through regular audits and efficient procurement processes.
• Enhance customer satisfaction by resolving complaints, providing personalized service, and promoting health and wellness products.
• Prepare and manage the branch budget, reducing operational costs by [X]% while maintaining quality standards.
• Implement safety protocols and ensure proper handling and storage of medications, including controlled substances.

Shift Supervisor - Novacare Pvt. Ltd. (DVAGO) - Karachi, Pakistan

(2021-10 - 2022-06)

Pharmacy Store

Trainee Shift Supervisor - Novacare Pvt. Ltd. (DVAGO) - Karachi, Pakistan

(2021-05 - 2021-09)

Pharmacy Store

Pharmacy Manager - Shaista Medical Center - Karachi, Pakistan

(2019-12 - 2020-11)

Hospital Pharmacy

Production Officer - City Pharmaceutical - Karachi, Pakistan

(2019-04 - 2019-11)

Pharmaceutical Company

Pharm-D - Pharmacy - University of Karachi