Silent Man

Over a 13-year career, working in the various positions, I have played an essential role in developing and improving a wide range of services across different Departments and Organizations, where I have found my biggest passion. The motto that has driven my work all these years hasn’t changed: Paying close attention to user feedback, spotting user behavior patterns, and iterating from there.

Communication Supervisor - Tasheer visa service center for Kingdom of Saudi Arabia - Doha – Qatar

(2025-02)

Managing customer interactions, supervising front-line staff, and ensuring smooth communication between applicants and visa processing teams. Skilled in handling high-volume inquiries, resolving complex customer issues, and maintaining service quality in fast-paced environments. Strong organizational and interpersonal skills with a focus on professionalism, confidentiality, and compliance with visa regulations.

Adept at using communication tools, reporting systems, and customer service platforms to streamline operations and enhance service efficiency.

Bio-Metric Officer - Saudi Visa Center(SVC) Tasheer Gerrys - Islamabad Pakistan

(2023-03 - 2025-02)

Capturing and processing biometric data for visa applicants in a high-volume application center. Skilled in fingerprint scanning, digital photography, and identity verification while ensuring strict compliance with Saudi visa regulations and international data protection standards. Responsible for accurately was collecting applicant biometrics, verifying supporting documents, and maintaining confidentiality of sensitive personal information.

Office Assistant - Ex-Federal Minister for Interior Sheikh Rashid Ahmed Residents (Lal Haveli)

(2022-06 - 2023-02)

Provided administrative and office support to the Federal Minister’s office, including managing correspondence, scheduling meetings, and handling official documentation. Assisted in coordinating daily activities, maintaining records, and ensuring smooth office operations in a professional and confidential environment.

Admin Assistant - BENEKE NUTRACEUTICLAS PVT Ltd - Islamabad Pakistan

(2021-01 - 2021-12)

Provided administrative support in a fast-paced medical company, including managing office records, handling correspondence, and assisting with daily operations. Coordinated schedules, maintained documentation, and supported staff to ensure efficient workflow.

Visa Officer and Second Secretary to the Consulate General; Senior Team Leader (Omrah & Hajj Visa Section) - Royal Embassy of the Kingdom Of Saudi Arabia - Islamabad-Pakistan

(2013-02 - 2020-12)

Served for seven years at the Royal Embassy of the Kingdom of Saudi Arabia, holding multiple senior-level responsibilities across visa operations and consular support functions.

As Visa

Officer and Second Secretary to the Consulate General, supported consular leadership in managing visa adjudication processes, reviewing and verifying applicant documentation, and ensuring strict adherence to diplomatic protocols and security standards. Assisted in official correspondence, coordination with internal departments, and liaison with external stakeholders to ensure smooth consular operations.

Senior Team

Leader (Omrah & Hajj Visa Section), supervised and managed high-volume visa processing operations, ensuring accuracy, compliance with regulations, and timely handling of applications during peak pilgrimage seasons. Led and trained teams, monitored workflow efficiency, and resolved complex cases and escalations.

Bachelor of Arts - Al-Khyer University Of AJK, Rawalpindi (2016)

Intermediate - Govt Superior Science College Peshawar (2011)

Matricullation - Hira Science School Peshawar (2009)