Stoic Customercare

Experienced E-commerce Manager with expertise in Shopify, Ginkko ERP, content creation, video editing, script writing, and online store management. Highly skilled in streamlining operations, handling inventory, and managing order fulfillment to drive overall retail success.

E-commerce Manager - Aleez

• Managed Shopify store operations, product listings, and inventory tracking.
• Handled complete order fulfillment processes and resolved customer support queries.
• Executed targeted marketing campaigns to enhance store presence.
• Created, edited, and wrote engaging scripts for video content production.

ACM – UK Plaza

• Assisted with e-commerce operations, stock handling, and inventory updates.
• Managed direct customer interactions and resolved inquiries efficiently.
• Supported overall daily business and retail administrative activities.

Intermediate