Subhan Aziz

To obtain employment in a dynamic and well-reputed organization where I can use my skills and expertise to manage the tasks and work for the improvement and further development of the organization.

Shift Manager at Agha Juice (2025-11 – Present)

• Supervised daily branch operations during assigned shifts to ensure smooth and efficient service.
• Managed and coordinated staff schedules, attendance, and task assignments.
• Ensured excellent customer service by addressing customer inquiries, complaints, and feedback professionally.
• Monitored product quality, hygiene standards, and food safety compliance in accordance with company policies.
• Oversaw cash handling, sales transactions, and end-of-shift cash reconciliation.
• Maintained adequate inventory levels by monitoring stock, placing requisitions, and reducing wastage.
• Trained and guided team members on operational procedures, customer service standards, and workplace safety.
• Ensured cleanliness and proper maintenance of the outlet, equipment, and customer service areas.
• Prepared daily sales and operational reports for management review.
• Coordinated with suppliers and management to ensure uninterrupted business operations.
• Achieved sales targets by promoting products and improving customer satisfaction.
• Handled peak-hour operations efficiently while maintaining service quality and team productivity.

Quality Controller of Embroidery at SANA SAFINAZ Fashion (2023-09 – 2025-08)

• In-House, In-Line Inspection of Stitching for Quality Assurance.
• In-House check the fabric Quality accordingly to requirement of each article.
• Make Daily Table checking for stitching In-line.
• Generate report for Quality Assurance.
• Maintain Quality in production and coordinate with HOD

Tailor at Nasurullah Tailor shop (2023-01 – 2023-07)

• As a Tailor, duties include constructing, modifying, altering, and repairing garments for the clients.
• Ability to help customers in selecting the type of material as well as the design for the clothing.
• Sew garments which are old and outdated as per the requirements of the clients.
• Remove all the chalk marks as well as ironing the garments.

Branch Manager at Creamy Ice Café (2016-09 – 2022-12)

• Maintain proper health and safety regulations in the CIC.
• Responsible for training and development of new employees.
• Create a positive customer experience by delivering a high level of service; ensure all team members engage customers to understand the customer's needs and exceed the customer's expectations.
• Maintain a positive work environment for employees.
• Maintain and process orders of CIC products and supplies.
• Greet all customers in a friendly and welcoming manner.
• Retain a general knowledge of our ice cream flavors and varieties.
• Fulfill customer orders for ice cream purchases.
• Maintain clean work areas and have supplies stocked at all time.
• Responsibility for maintaining inventory.

Sales Incharge at Roop Kala (2012 – 2016)

• Selecting new products and reviewing the old
• Maintaining relationships with existing suppliers while seeking new ones
• Finding the right suppliers and negotiating prices
• Stock control
• Promoting products
• Reacting to any changes in customer demand
• Getting feedback from customers

Senior Salesman at Al-Sayyed Garments (2002 – 2011)

• Displaying items
• Serving customers
• Dealing with any queries or complaints
• Advising customers on their purchases
• Ordering, managing and taking out stock
• Overseeing deliveries
• Managing and motivating staff
• Making sure sales targets are met

Supervisor, tailor, manager at Father's factory High Class Garments (1988 – 2001)

• Duties of sewing, modifying, altering, and repairing garments for the clients.
• Monitoring work of the team members
• Overall management of the assigned tasks and people.

Matriculation – Karachi Board

Intermediate – Karachi Board