Syed Najam

Dedicated and reliable professional with strong communication skills and a proactive approach. Highly motivated, adaptable, and committed to delivering quality work while effectively managing time. Eager to contribute enthusiasm, initiative, and flexibility to a dynamic team environment, demonstrating a genuine desire to support team goals and drive success.

Keen, hard working, reliable and excellent time keeper. Bright and receptive person. Able to communicate well with people at all level. Good at working using own initiative and flexible in approach to work duties.

Office Assistant at Deputy Commissioner Office (2015-06 – 2019-03)

Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
• Worked closely with management to provide effective assistance for specific aspects of business operations
• Greeted guests with friendliness and professionalism
• Increased efficiency by implementing new processes and providing administrative support to management

Customer Service Representative at E-Khidmat Markarz (2019-07 – 2021-07)

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
• Responded to customer requests for products, services, and company information

Warehouse Supervisor at Interloop (2021-08 – 2023-12)

• Supervised shipping and receiving, distribution and workplace safety
• Supervised warehouse operations by managing employees during shifts
• Operated warehouse material handling equipment correctly to move loads
• Used warehouse management software to reconcile daily inventory

Graduation in Arts – Government College University (2017-08 – 2019-09)

Intermediate – Faisalabad Board (2013-07 – 2015-08)