Syed Nihal

I'm motivated and detail-oriented professional seeking a challenging role to apply skills, grow professionally, and contribute to organizational success. Quick learner with strong communication and problem-solving abilities.

Call Center Sales Agent - ENVISION - Karachi

(2020-01 - 2021-12)

• Conducted outbound/inbound calls to promote and sell products/services to potential customers.
• Achieved and exceeded monthly sales targets through persuasive communication and product knowledge.
• Built strong customer relationships by understanding needs and offering tailored solutions.
• Handled customer objections and concerns effectively to close sales successfully.
• Maintained accurate records of calls, leads, and sales. Collaborated with team members to share strategies and improve overall performance.
• Followed call scripts and compliance guidelines to maintain quality standards.
• Participated in regular training sessions to enhance sales techniques and communication skills.

Cafe Crew - McDonald's - Karachi

(2022-01 - 2023-12)

• Provided friendly and efficient customer service, ensuring a positive dining experience.
• Worked effectively as part of a team to meet daily service targets during busy hours.
• Handled customer inquiries and resolved complaints promptly and professionally. Supported training of new crew members by demonstrating tasks and company policies.

Associate Degree Program - Digital Marketing - Iqra University (Gulshan Campus)

Intermediate - Commerce - Johar Degree College (2019-01 - 2020-12)