Production & Inventory Coordinator at Hemani Group of Companies International Pvt. Ltd. (2023-08 – Present)
- Reduced inventory discrepancies by 35% across 3 production facilities by architecting a cycle-count program fully integrated with Microsoft Dynamics 365.
- Generated $120K+ in annual procurement savings by mining 2 years of historical spend data to cut low-ROI supplier contracts and reallocate budget.
- Slashed manual reporting time by 60% by engineering 15+ automated Excel KPI dashboards (Power Query, PivotTables) used by senior management monthly.
- Achieved a 95% on-time delivery rate while reducing outbound shipping costs by 18% through carrier consolidation and logistics schedule optimization.
- Accelerated non-conformance detection by 40% and cut production line stoppages by 22% by overhauling supplier quality monitoring protocols.
Warehouse Operations Manager at Saztex International Pvt. Ltd. (2021-07 – 2023-07)
- Directed warehouse operations across 50,000+ sq ft of multi-site facilities, managing $2M+ in inventory and leading a team of 12 staff.
- Drove stock discrepancy rates down 28% within 6 months by implementing rigorous periodic audits, lifting order fulfillment accuracy to 97%.
- Secured zero regulatory violations across 2 consecutive annual audits by enforcing hazardous-materials compliance protocols.
- Reduced vendor inbound lead times by 20% through coordinated delivery scheduling with 15+ suppliers, eliminating recurring production delays.
Administrative Coordinator at City of Knowledge School (2019-02 – 2020-10)
- Cut document retrieval time by 50% and reclaimed 200+ sq ft of storage by redesigning the school-wide filing and records management system.
- Identified $15K in annual overhead savings through vendor renegotiations and thorough expense tracking across departmental budgets.
- Boosted office throughput by 25% for 30+ staff by standardizing administrative SOPs and eliminating redundant approval workflows.
Administrative Assistant at INTERVET Pvt. Ltd. (Distribution) (2017-11 – 2018-10)
- Maintained 100% audit-ready general ledger records across 500+ monthly transactions with zero discrepancy findings in quarterly reviews.
- Resolved 95% of client billing disputes within 48 hours, safeguarding $80K+/month in accounts receivable and preserving key client relationships.
Relationship Officer at Telenor Microfinance Bank (2016-01 – 2017-08)
- Exceeded monthly sales targets by 110% for 9 consecutive months, acquiring 80+ new clients and growing branch assets under management by PKR 12M+.
- Drove a 25% increase in client retention by launching a structured outreach program with monthly touchpoints for a portfolio of 250+ active accounts.
- Resolved 95%+ of customer complaints and inquiries within 24 hours, earning a top-5 branch ranking in customer satisfaction scores for Q3 2016.
- Spearheaded 3 community marketing campaigns that generated 40+ qualified leads per cycle, deepening the bank's footprint in 2 new localities.
