Syeda Aqsa E Sakina

Hey everyone, I am a Customer Care executive at Pretty International.

I worked as a Customer Care Executive at Pretty Internationals for 2 years. I was responsible for providing excellent customer service to international customers, resolving their issues in a timely and efficient manner, and ensuring that they had a positive experience with the company. I have a proven track record of success in this role, and I am confident that I can provide the same level of service in any future role.

Here are some of my key achievements in this role:

• Successfully resolved over 95% of customer issues within 24 hours.
• Received over 100 positive customer feedback ratings.
• Increased customer satisfaction scores by 15%.
• Developed and implemented a new customer service training program.

Currently studying computer science major.