Tabraiz Ali

Results-oriented Project / Customer Support Operations Coordinator with over 10 years of professional experience in Project Coordination, Customer Support Operations, Supply Chain, Procurement, Logistics, Inventory Management, and Operational Reporting.

Project / Customer Support Operations Coordinator - Office Automation Services

(2025-11)

• Coordinate daily customer support and project operations.
• Monitor implementation and support tickets and follow-ups.
• Verify worklogs, attendance and update DMS Google Sheets.
• Prepare Excel customer usage and operational reports.
• Coordinate with teams and ensure SOP compliance.

Material Coordinator / Planner - Agar Plastics Pvt. Ltd.

(2025-01 - 2025-10)

• Managed material planning and inventory.
• Coordinated suppliers.
• Conducted inventory audits.
• Forecasted material requirements.

Assistant Manager – Supply Chain & Logistics - Brother's Engineering

(2024-06 - 2024-12)

• Managed logistics operations.
• Supervised dispatch.
• Prepared reports.
• Improved processes.

Senior Procurement Officer - Noor Enterprises

(2022-09 - 2024-06)

• Managed procurement.
• Negotiated with vendors.
• Prepared purchase orders.
• Monitored budgets.

Senior Store Officer - Noor Enterprises

(2018-09 - 2022-09)

• Managed warehouse operations.
• Maintained inventory.
• Performed stock audits.

Dispatch Officer - Collapsible Tube Company

(2014-04 - 2018-04)

• Coordinated dispatch.
• Prepared delivery documents.
• Maintained shipment records.

Post Graduate Diploma - Supply Chain Management - NED University of Engineering & Technology

Bachelor of Commerce - Commerce - Allama Iqbal Open University

Intermediate - Arts

Matriculation