Tahira Abbas

Analytical and detail-oriented Finance Graduate with hands-on experience in financial analysis, budgeting, cash flow management, and customer service. Adept at managing high volumes of data with accuracy and delivering clear, data-driven insights. Skilled in MS Excel, financial modeling, and reporting. Strong communication, problem-solving, and organizational skills with the ability to work effectively in fast-paced environments.

Collection Officer at Habib Bank Limited (HBL) (2025-08 – Present)

• Managed and monitored assigned customer portfolios to ensure timely recovery of outstanding payments in accordance with bank policies.
• Conducted follow-ups with customers through calls, visits, and official communication to achieve monthly collection targets.
• Analyzed customer payment behavior and identified delinquency risks to recommend appropriate recovery actions.
• Maintained accurate and up-to-date collection records, reports, and customer documentation in the banking system.
• Coordinated with internal departments including Credit, Operations, and Risk Management for effective resolution of cases.
• Ensured full compliance with State Bank regulations, internal controls, and ethical collection practices.
• Negotiated payment arrangements and settlement plans with customers to reduce non-performing loans (NPLs).
• Verified customer information and supported KYC and documentation requirements during recovery processes.

Bachelor of Business Administration in BBA – Iqra University, Karachi (2020-01 – 2024-12)

Intermediate in Pre-Engineering – Education School & Degree College, Gilgit (2015-01 – 2017-12)

Matriculation in Science – Government Girls High School, Gilgit (2012-01 – 2014-12)