Talk Saeed

Dynamic, certified Customer & Technical Support Specialist with 3+ years of experience in customer support and web hosting technical environments. Highly skilled in advanced troubleshooting, server administration basics, customer communication, and delivering high-quality support while exceeding KPIs. Proven ability to support global clients, optimize support processes, and resolve complex technical issues efficiently.

Technical & Customer Support at TheBeeHost (2021-01 – Present)

Web Hosting Company

• Delivered web hosting support covering cPanel, WHM, WHMCS, DNS, and email/chat customer assistance.
• Handled technical tickets efficiently, ensuring quick issue resolution and customer satisfaction.

IT Support / Helpdesk Support

• Account issues
• Basic troubleshooting
• System & access support

Bachelor's of Business Administration in BBA – NUR INTERNATIONAL UNIVERSITY (2021-01 – 2025-12)