Tayyab Ali

Dynamic and empathetic professional specializing in customer support and client relations. Experienced in handling both telephonic and face-to-face customer interactions, alongside technical experience in CCTV and marking. Committed to helping others and delivering exceptional service to drive customer satisfaction.

CCTV IP, Analog - Dwico

(2022-01 - 2026-12)

• Installation: Installed and configured IP and Analog CCTV camera systems (NVR/DVR).
• Monitoring: Conducted real-time surveillance monitoring and maintained daily logs.
• Maintenance: Performed routine hardware maintenance and system troubleshooting.
• Troubleshooting: Diagnosed and resolved technical issues to minimize system downtime.
• Client Support: Handled customer calls professionally and provided technical guidance

Call Handling and Customer Dealing - Call's, Costumer service

(2022-01 - 2026-12)

• Call Handling: Managed inbound and outbound client calls with professionalism and clear communication.
• Customer Dealing: Handled face-to-face customer interactions efficiently to ensure a positive experience.
• Problem Solving: Resolved client queries on call and in person with a helpful, friendly attitude.
• Relationship Building: Built strong client relations through active listening and excellent support skills.

Fatima public school & Collage burma town (2016-01 - 2018-12)

Islamabad model school ,Khanna dak Islamabad. (2018-01 - 2020-12)