Tayyab Luqman

Dental RCM and billing professional with experience in Dental Verification of Benefits (VOB), insurance eligibility and benefits review, payment posting, dental billing, quality control, and team support. Experienced with multiple dental EHR/practice-management systems, including Open Dental, Dentrix, Dentrix Ascend, Denticon, Cloud 9, and CS SoftDent. Focused on accurate verification, clear documentation, workflow consistency, and maintaining client service quality.

Team Lead, Dental RCM / Billing - ABIC Partners

(2024-05)

• Support and guide team members handling dental insurance Verification of Benefits (VOB) and related billing workflows.
• Review insurance eligibility and benefit details, including coverage, deductibles, annual maximums, limitations, exclusions, and frequency guidelines where available.
• Help ensure VOB results are documented clearly and accurately for downstream billing and practice workflows.
• Support quality control by reviewing work, addressing quality queries, and reinforcing client-specific requirements.
• Perform and support dental billing and payment-posting activities, including reviewing payment information and investigating discrepancies.
• Use dental EHR and practice-management systems to access patient, insurance, and billing information.
• Coordinate workflow issues and follow up on exceptions to help maintain accuracy, turnaround time, and client service quality.

Territory Manager - Metier Distributions

(2023-01 - 2023-05)

• Managed territory coverage, healthcare-professional relationships, sales performance, and reporting.
• Supported junior representatives and monitored market opportunities.

Territory Manager - Brookes Pharmaceuticals Ltd

(2022-08 - 2022-12)

• Promoted pharmaceutical products to healthcare professionals and supported territory sales targets.
• Prepared reports, monitored competitor activity, and supported junior team members.

Sales Promotion Officer - Leo Pharmaceuticals Ltd

(2021-07 - 2022-07)

• Executed product-promotion activities, engaged healthcare professionals, and gathered market feedback.

Medical Information Executive - Searle Pharmaceutical Ltd

(2019 - 2020)

• Responded to medical-information inquiries and maintained accurate product-information records.

Team Lead - Domino’s Pizza Pakistan

(2016-05 - 2018-11)

• Supervised and coached customer-service staff, monitored performance, trained new hires, and resolved customer issues.

BBA - Marketing and Finance - Sindh Institute of Management and Technology (2016 - 2019)