Tech Innovation

Motivated and hardworking engineering graduate with 3+ years of outbound calling and customer service experience. Skilled in handling 200+ calls daily, managing customer interactions, booking coordination, and achieving sales targets. Strong communication, teamwork, and multitasking abilities with experience working on UAE-based campaigns. Seeking an opportunity in limo dispatch, minicab control, telephonist, customer support, or dispatch operations roles.

Call Center Representative at UAE-Based Campaign (2022-01 – Present)

• Handled 200+ customer calls daily with professional communication.
• Achieved 15%+ conversion rate consistently.
• Assisted customers with inquiries, bookings, and complaints.
• Maintained customer records and updated CRM systems.
• Worked with team members to exceed monthly performance targets.
• Provided excellent customer service and follow-up support.

Bachelor of Engineering in Engineering