Touseef Ali

To obtain a challenging position in a reputable organization where I can utilize my skills and contribute to the growth of the company while continuously learning and developing professionally.

Loan Recovery

• Demonstrated strong negotiation and problem-solving skills in recovering overdue accounts while maintaining professional client relationships.
• Successfully managed a diverse portfolio of delinquent accounts, consistently meeting monthly recovery targets and reducing NPA (Non-Performing Assets).

Loan Customer Service Representative

• Delivered exceptional customer support, guiding clients through loan processes, resolving grievances, and improving overall satisfaction rates.
• Served as a primary point of contact for loan inquiries, ensuring clear communication of terms, interest rates, and repayment policies.

Matriculation - FBISE Rawalpindi (2020-01 - 2022-12)

Diploma of Associate Engineer (DAE) - Electrical Technology - PBTE (2022-01 - 2025-12)