Umaima Ilyas

Highly organized and customer-focused Front Desk Officer with strong communication and multitasking skills. Experienced in handling clients, managing front desk operations, and performing administrative tasks efficiently. Dedicated to maintaining a professional environment and delivering excellent customer service.

Front Desk Officer (FDO) at IOM Accommodation (Walnut International Hospitality Services) (2024-04 – 2024-03)

• Managed front desk operations and client handling
• Handled calls, emails, and inquiries
• Maintained records and visitor logs
• Scheduled meetings and appointments

Consultant at Sajid Malik Consultancy (SMC) (2024-01 – 2024-03)

• Conducted client consultations
• Prepared report and analysis
• Assisted in business strategies

Bachelor's in International Relations (IR) – Virtual University

ICS (Intermediate) – Islamabad Model College for Girls F-7/4 Margalla post (2021 – 2023)