Umair Jam

Results-driven Business Analyst and Data Analyst with 3+ years of experience developing business reports, MIS dashboards, and sales channel performance scorecards to support data-driven decision making in fast-paced commercial environments. Proficient in MS SQL, MS Excel, Power BI, Python, MySQL, and PostgreSQL, with a strong software development background spanning IT, analytics, and reporting automation. Proven ability to partner with business stakeholders to gather requirements and translate them into high-quality data and reporting solutions.

Skilled in detailed data analysis and validation to ensure accuracy, consistency, and reliability of reports. Experienced in preparing month-end, quarterly, and annual sales performance reports and maintaining robust MIS to inform business strategy and performance management. Committed to upholding data privacy and confidentiality in all analytical and reporting activities.

Business Analyst - Arrak Consulting - Karachi, Pakistan

(2025-10)

• Develop business reports, interactive MIS dashboards, and sales channel performance scorecards for management and stakeholders across 30+ retail store locations, enabling performance-based decision making.
• Prepare month-end, quarterly, and annual sales performance reports covering inventory, revenue, and KPI trends to support business strategy and senior management reviews.
• Build and maintain robust MIS (Management Information Systems) to track operational performance, sales volumes, and product-level data across all store locations.
• Partner with business stakeholders to gather data and reporting requirements, translating them into high-quality analytical and MIS solutions using MS Excel, Power BI, and MS SQL.
• Perform detailed data analysis and validation to ensure accuracy, consistency, and reliability of all business reports and dashboards; identify and resolve data discrepancies proactively.
• Develop actionable insights across product lines and sales channels to guide performance management and commercial strategy.
• Ensure full adherence to data privacy, confidentiality, and internal data governance policies across all reporting and analytics activities.
• Create business process models, functional specifications, and user stories to support system development and process improvement initiatives.

Generative & Agentic AI Bootcamp — Apprenticeship - Ai DataYard - Karachi, Pakistan (Remote)

(2025-12 - 2026-04)

• Gained hands-on experience with transformer models, RAG pipelines, and LangChain for building autonomous AI agents and intelligent data workflows.
• Applied prompt engineering, agentic task execution, and data automation techniques in real-world project scenarios.

Data Analyst - Easy and Logic - United States (Remote)

(2024-07 - 2024-08)

• Conducted data analysis and validation using MS SQL, Python, and MS Excel to support business reporting and data-driven decision making for a US-based client.
• Developed Power BI dashboards and data visualizations to surface actionable insights on product and sales performance for stakeholder review.
• Performed ETL operations — data extraction, transformation, and loading — using Python and SQL to prepare clean, reliable datasets for reporting.
• Built web scraping and automation pipelines using Python (Selenium, BeautifulSoup) to structured-collect and validate large volumes of business data.
• Delivered machine learning and deep learning models to support exploratory analysis and predictive business intelligence.

Data Analyst - Codanics - Karachi, Pakistan

(2023-02 - 2024-07)

• Built Power BI dashboards covering data import, transformation, data modeling, and visualization to serve diverse client reporting requirements.
• Prepared business performance reports with descriptive statistical analysis, hypothesis testing, and trend identification to generate actionable insights.
• Developed and evaluated machine learning models (regression, classification, clustering) to produce predictive analytics for client business decisions.
• Communicated analytical findings, KPIs, and recommendations clearly to both technical and non-technical stakeholders through structured presentations.
• Delivered multiple freelance data analytics and reporting projects spanning sales analysis, performance scorecarding, and predictive modeling.

Computer Science Instructor - Beacon Tutors International - Remote

(2022-05)

• Deliver structured instruction in computer science, data analytics, and programming for Cambridge O/A Level and Pearson Edexcel curricula.
• Design course materials, student assessments, and learning plans for IGCSE and A-Level IT/CS programs serving students across Pakistan and Gulf expatriate communities.

Digital Marketing Executive - Skyray Ventures - Remote

(2022-02 - 2022-05)

• Executed social media marketing and digital outreach campaigns to drive brand engagement and audience growth for a digital marketing firm.

Customer Service Representative - Python Leeds - Islamabad, Pakistan

(2021-06 - 2022-03)

• Managed inbound and outbound customer communications for a final expense insurance campaign, demonstrating professional stakeholder engagement skills.

Bachelor of Science - Information Technology - Bahria University (2020 - 2024)