Umaira Shabbir

Experienced Sales Professional and Customer Service Representative with a strong background in bancassurance sales, call center operations, and primary education. Adept at achieving sales targets and key performance indicators while maintaining excellent customer service. Successfully promoted and sold insurance products through a strategic partnership with a leading bank, conducting business strategy meetings to optimize sales opportunities.

Proven track record of meeting targets and providing exceptional service in a call center environment. Skilled in cold calling, order confirmation, and delivery tracking. Additionally, experienced in teaching and evaluating students as a Primary Teacher.

Passionate, results-oriented, and continuously striving for excellence.

RELATIONSHIP EXECUTIVE (RE) - BANK ALFALAH LIMITED

(2024-09)

• Successfully achieved monthly / yearly targets & KPIs
• Conducted business strategy meetings with partner bank to align goals and optimize sales opportunities

BANCASSURANCE SALES OFFICER (BSO) - JUBILEE LIFE INSURANCE

(2021-12 - 2023-06)

• Bancassurance Sales in business partner Bank (Bank Alfalah Ltd) of Jubilee Life insurance products
• Successfully achieved Monthly / Yearly targets & KPIs
• Conducted business strategy meetings with partner bank to align goals and optimize sales opportunities

CUSTOMER SERVICES REPRESENTATIVE (CSR) - SAAD TELE TECH - FAISALABAD

(2017-11 - 2018-06)

• Call center agent for various gadgets brands on targeted sales
• Successfully achieved targets & KPIs during working period
• Was responsible for cold calls to targeted clients and order confirmation to delivery tracking

PRIMARY TEACHER - GOVT. PRIMARY SCHOOL, CHAK-205, KADIRWALA - FAISALABAD

(2013-01 - 2013-09)

• Served as Primary Teacher, for 5th class students
• Successfully conducted exams & evaluation tests of class students

M.S.C - COMPUTER SCIENCE - GOVERNMENT COLLEGE UNIVERSITY FAISALABAD (2020-11)