Umar Farooq

Detail-oriented Control Room Operator with hands-on experience in CCTV surveillance monitoring, real-time situational awareness, incident detection and reporting, and emergency call handling. Skilled in maintaining accurate operational logs, coordinating field-team deployment, and managing shift scheduling to ensure continuous security coverage. Proficient in computer operations, MS Office applications, and professional email correspondence.

Seeking a CCTV Surveillance / Control Room role focused on proactive monitoring, incident response, and security operations support.

Control Room Operator at Desert Hawks Security Services (2026-01 – Present)

• Handled daily operational monitoring, reporting, and coordination with field duty teams.
• Maintained real-time situational awareness and updated supervisors on operational status.
• Prepared and maintained incident, medical, and operational reports and records using MS Word and Excel.
• Handled emergency calls professionally and coordinated timely response actions.
• Managed control room email communications and routed information to relevant departments.
• Coordinated shift duties and deployment schedules to maintain continuous operational coverage.

Social Media Manager & Content Creator at Freelance / Self-Employed (2020 – Present)

• Managed social media accounts and created posts, reels, stories, and visual content.
• Used Canva, ChatGPT, Midjourney, and DALL-E for content creation and copywriting.
• Conducted keyword research, SEO activities, and performance monitoring.
• Communicated with clients and followers via email and messaging platforms professionally.

Diploma in Associate Engineering in Civil – Pakistan Technical Board