Umar Hayatt

To be a part of a motivated experienced and cooperative team to improve my skills and grow professionally in the field of Management. Willing to work in a dynamic environment where I can exert my best efforts in the contribution of progress and development of the organization.

Supervisor M&C at QARSHI (2026 – Present)

• Ensure Compliance of Q5 (Conduct regular M&C visits (monthly) at QO legal entities to verify Q5 Compliance)
• Follow-up for the closure & verification of CPA's & CCMs at 360° by avoiding delay.
• Compliance of applicable laws at all QO entities & IBUs.
• M&C of Cleanliness HO, Dawat e Mashroob Activity, Silent Hours at all QO, Dress Code Compliance.

CSR at IBEX (2023)

• Handled inbound and outbound customer calls related to Jazz Cash services.
• Assisted customers with account issues, transactions, and mobile wallet queries.
• Resolved complaints efficiently while maintaining high customer satisfaction.
• Ensured accurate data entry and documentation of customer interactions.

Bachelor's Degree in BBA with specialization in Supply Chain – COMSATS UNIVERSITY ISLAMABAD, LAHORE CAMPUS (2026)

FSc in Pre-Engineering – Govt. College of Science, Wahdat Road Lahore (2019)

Matric in Biology Subjects – Ch. Rehmat Ali Memorial School, Lahore (2017)