Umar Shaikh

Detail-oriented and motivated professional with a strong foundation in commerce and accounting (CAF in progress) alongside hands-on customer service experience. Seeking to leverage proven communication, analytical, and problem-solving skills in a dynamic organization that offers opportunities for professional growth and impactful contributions.

Customer Service Representative (CSR) - Sybrid Ltd.

• Karachi, Pakistan

(2022-09 - 2022-12)

• Delivered high-quality customer support and resolved inquiries efficiently to maintain high satisfaction rates.
• Managed cross-functional communication to address complex customer issues.
• Demonstrated strong verbal communication and active listening skills in a fast-paced environment.

Chartered Accountancy (CA) - Accounting - KNS Academy, Karachi

Certificate in Accounting and Finance (CAF) - Accounting and Finance - KNS Academy, Karachi

Assessment of Fundamental Competencies (AFC) - Karachi Board

Intermediate (Pre-Medical) - Pre-Medical - Karachi Board (2017)

Matriculation - Science - Karachi Board (2015)