Umer Farooq

I am an SEO Executive with nearly one year of experience in search engine optimization. Currently working at A2Z Medical Billing, I focus on keyword research, on-page SEO, and website optimization to improve search engine rankings and organic visibility. I am a quick learner with good communication skills and a strong interest in learning new SEO techniques and helping businesses improve their online presence.

SEO Executive at A2Z Medical Billing (2026 – Present)

• Conducting keyword research to identify relevant search terms and improve website visibility in search engines.
• Optimizing website pages, including meta titles, meta descriptions, headings, and internal links.
• Working on content optimization to improve relevance, search intent alignment, and organic traffic.
• Performing basic technical SEO checks to identify website issues and support better search engine performance.
• Analyzing keyword rankings and website performance to identify opportunities for SEO improvement.
• Implementing on-page and off-page SEO strategies to strengthen the website's online presence.
• Researching competitors to identify keyword opportunities and areas for improvement.
• Supporting ongoing SEO activities to improve organic visibility and achieve business goals.

Customer Service Representative at WEB DOC (2024-12 – 2025-01)

• Managed 50+ daily customer inquiries via phone/email
• Maintained 90%+ customer satisfaction rating
• Documented customer interactions in CRM system

Customer Service Representative at Grow Pure Communication (2023 – 2024)

• Communicated with customers professionally and provided assistance with their questions and concerns.
• Helped customers understand services and shared relevant information when needed.
• Developed communication and customer-handling skills through daily interactions.
• Worked responsibly to support team activities and maintain a positive customer experience.
• Improved problem-solving skills and learned to handle different customer needs effectively.

Intermediate in FSC – Govt Gordon College Rawalpindi (2021 – 2022)

Matriculation in Computer Science – House of Sec Education (2019 – 2020)