Umer Fayaz

Economics graduate (BS Economics, University of Education Lahore) with a solid academic foundation in microeconomics, macroeconomics, financial markets, monetary economics and statistics. Hands-on experience from a telemarketing internship has built strong communication, customer engagement and objection-handling skills. Proficient in MS Excel, Word and PowerPoint with the ability to analyze data, prepare accurate reports and manage competing priorities.

Seeking an entry-level role in banking, financial services, sales or a related industry where analytical ability, professionalism and a strong work ethic can add value.

Marketing Intern – Online Telemarketing (Electronics) - Remote Internship

• Contacted prospective customers through outbound calls to promote electronic products, explaining key features and benefits.
• Identified customer needs through targeted questioning and recommended suitable products accordingly.
• Handled customer enquiries, concerns and objections professionally, using persuasive communication to support purchasing decisions.
• Conducted follow-up calls to provide further information and encourage sales conversion.
• Maintained accurate daily records of calls, responses and follow-up actions.
• Worked towards individual and team sales targets while maintaining a customer-focused approach.
• Collaborated with team members and supervisors, sharing feedback to improve the sales approach.

BS Economics - Economics - University of Education, Lahore (2022 - 2026)

Intermediate (F.A) - Govt Dayal Singh College Lahore (2019 - 2021)

Matriculation (SSC) - Muslim Ideal Public High School Lahore (2017 - 2019)