Senior Wireless Engineer (Ufone Project) - Huawei Technologies (Client) — Employed by Netkom Technologies Pakistan
(2024-10)
- Mentor junior engineers and supervise field implementation teams.
- Provide Level 2 support for BSS alarms, faults, and outages in coordination with transmission and field teams.
- Perform routine preventive and corrective maintenance on BTS and BSC systems.
- Assist in network performance analysis and optimization activities.
- Troubleshoot and resolve hardware/software issues in 2G/3G/4G networks.
- Analyze KPIs and suggest parameter tuning for performance improvements.
- Lead integration, testing, and commissioning of RAN and BSS elements.
- Collaborate with vendors and internal teams on RAN projects and fault resolution.
- Develop scripts/tools to automate monitoring and optimization tasks.
- Nationwide packet loss, jitter, delay and TNL failure issues analysis and reporting.
- 2G mute call analysis and coordination with concerns to fix and zero call issues troubleshooting.
- RFO issues like RTWP, low HSR, CSSR etc. resolution and field support.
Wireless Team Leader (Ufone Project) - Huawei Technologies (Client) — Employed by Mobiserve Pakistan
(2020-12 - 2024-09)
- Customer VIP complaints and tickets handling for services.
- Coordination with GTAC & RND to resolve critical urgent issues.
- RCA preparation after the fault resolution.
- IP/VLAN plans modification for 3G UMTS and LTE 4G.
- TDM to IP conversion for 2G wireless BSS sites and E1 shifting in case of TDMs.
- Supporting field teams nationwide for hardware issues resolutions.
- Zero call, muting, distortion and packet loss issues handling nationwide.
- KPIs monitoring nationwide for BSS wireless nodes.
OMCR Engineer (Zong Project) - Huawei Technologies (Client) — Employed by Peoples Pakistan
(2014-06 - 2019-10)
- Configuration and integration of new 3G/4G Huawei BSS wireless sites, including coordination with Microwave (MW) and Packet Transport Network (PTN) teams for seamless site integration.
- Installation and commissioning of new RNCs/BSCs, including IUCS, IUPS, IUB, IUR interface configurations, and RNC subrack expansions.
- Post-integration issue handling and troubleshooting at the RNC, NodeB, and eNodeB levels—addressing issues such as ping failures, low throughput, unserved cells, hardware malfunctions, and VSWR problems to facilitate integration and Site Survey Verifications (SSVs).
- Troubleshooting of 2G/3G/4G KPI degradation issues, including mute calls, hardware failures, packet drops, TNL drops, low CSSR/HSR, cross-sector interference, and RTWP-related challenges.
- Compilation of monthly network utilization reports for RNCs and U2000 network management systems for customer reporting.
- Execution of NodeB reparenting and rehoming activities across different RNCs.
- License management, including preparation, activation, and renewal of licenses for RNCs, NodeBs, and eNodeBs.
- Performing software upgrades across RNCs, BSCs, NodeBs, and eNodeBs to ensure up-to-date system performance.
- Implementation of MORAN (Multi-Operator Radio Access Network) solutions.
- Execution of various trial implementations and solutions including AAU trials, macro sites, 3rd carrier 3G, multi-site cell, L2100 deployments, sector splits, and MORAN configurations.
- 3G/4G trace analysis for in-depth network issue diagnostics and performance monitoring.
- Configuration of quad-band antenna E-tilts and external alarm systems to ensure proper radio performance and monitoring.
- Load balancing of IPCLK systems to maintain synchronization stability across network elements.
- Support for LTE EPC (Evolved packet core) cutover and new EPC testing, as well as EPC expansion at RNC and LTE site levels.
- Implementation of ZTE to Huawei swap projects, ensuring smooth migration and integration of equipment.
- MME cutover support for LTE sites, ensuring reliable mobility and session management capabilities.
Senior Technical Support Engineer (Mobilink Project) - Alcatel Lucent (Client) — Employed by UHRS Pakistan
(2008-11 - 2014-07)
- All types of Alcatel-Lucent BSS NEs (Sites/BSCs/MFSs) configurations creations expansions/reductions.
- Alcatel NEs (OMCs, MFSs, BSCs) B9 to B10 and B10 to B11 Migration/up-gradations. Also Inter OMC BSC migration and Inter-MSC BSS migration.
- Troubleshooting and providing level-II support to customer. Resolving many administrative and OMCR BSS trouble tickets e.g., RNUSM crash, ICONBOX crash, Users exceeding issues, Alarm windows issues, user profiles creations, user rights issues, GPRS issues, BSCs issues (transmissions, RTC drops, CIC mismatch, low MHTs etc), BTSs trouble shootings.
- Cutovers/Re-homing activities, dealing with expansions and post expansion issues in the network.
- Alcatel-Lucent BSS configurations (Sites/BSCs/MFSs) creations, configurations, expansions/reductions in OMC.
- G2 renovation, re-homing, cutover activities and inter OMC BSC/MFS migration.
- Submission of monthly/weekly miscellaneous customer reports (fault reports, activity completion reports, network entities report etc.) For the whole network.
- Performing miscellaneous activities involving BSS OMCR actions e.g., Rollout, GPRS configuration, optimizations work orders and MLU implementation.
Telecom Engineer (PTCL fixed line project) - ZTE Corporation Pakistan
(2007-02 - 2008-08)
- Configuration of NGN (Media Gateways and soft switch).
- Migration and cutover implementation for all mobile operators on Media Gateways.
- Link Configuration on Media Gateways between STP and MSCs of all operators.
- DAS and routes creations, nailed up connections (NUC) creations.
- SS7 signaling testing.
