Project Manager / WordPress Developer at ZeeAn Technologies (2022-06 – Present)
- Developed and maintained comprehensive project plans, timelines, and budgets, ensuring alignment with organizational goals and stakeholder expectations.
- Implemented Agile and Waterfall project management methodologies, adapting approaches to project requirements and team dynamics.
- Identified and mitigated project risks through proactive planning and stakeholder collaboration, resulting in a 21% reduction in project delays and cost overruns.
- Fostered a culture of accountability and collaboration among team members, driving motivation and high performance throughout project lifecycles.
- Communicated project status, milestones, and challenges to senior management through regular progress reports and presentations.
- Managed vendor relationships and third-party contractors to ensure timely delivery of services and adherence to project specifications.
Medical Billing Expert at American Medical Products (2019-03 – Present)
- Processed billing entries and identified/billed secondary or tertiary insurances.
- Reviewed patient accounts for follow-up and researched and appealed denied claims.
- Reviewed patient bills for accuracy and completeness, obtaining missing information as needed.
- Followed up on unpaid claims within the standard billing cycle timeframe and tracked daily sales order reports and deliveries.
- Posted payments and managed reporting; processed order changes for hospice or deceased patients.
- Contacted insurance companies to resolve payment discrepancies and handled denial reporting and entries.
- Supported website development, digital marketing, and SEO efforts; trained new staff on billing procedures.
Project Manager at Al-Najah (2019-07 – 2022-05)
- Managed office operations and administrative functions, including internal and external correspondence.
- Led website development and digital marketing initiatives, including on-page SEO improvements.
- Coordinated project timelines and client communications to ensure on-time delivery.
Team Leader at Alisa Technology (2018-05 – 2019-06)
- Supervised a team responsible for web development, digital marketing, and SEO projects.
- Served as primary point of contact for client accounts, managing expectations and deliverables.
- Oversaw internal and external communications and day-to-day office administration.
IT Head at Kumon Studies (2017-10 – 2018-04)
- Directed IT operations including website development and technical infrastructure.
- Managed digital marketing and SEO strategy to grow online presence.
- Handled client relations and internal/external communications.
